Privacy Policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, Austrian Telecommunications Act 2021 – TKG 2021). In this privacy information we inform you about the most important aspects of data processing within our website.

Collection and Processing of Data

When you visit our website, your IP address as well as the beginning and the end of the session are recorded for the duration of that session. This is technically necessary and therefore constitutes a legitimate interest within the meaning of Art 6 (1) (f) GDPR. Unless otherwise provided below, this data is not further processed by us.

Data Retention and Disclosure

If you contact us via a form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing your enquiry and in case of follow-up questions. We do not pass on this data without your consent.

Processing of Payment Data

We point out that, for the purpose of a simpler purchasing process and for the subsequent processing of the contract, the web shop operator stores the IP data of the subscriber line holder by means of cookies, as well as the name, address and credit card number of the purchaser.

Contract Processing and Disclosure of Data to Third Parties

The data provided by you is required for the performance of the contract or for carrying out pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of the credit card data to the processing banking institutions / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for the delivery of the goods, and to our tax advisor for the fulfilment of our obligations under tax law.

Deletion and Storage of Data

After the purchasing process has been discontinued, the data stored by us will be deleted. In the event that a contract is concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

Google Maps (category “External media”)

Our website uses the map service Google Maps, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Maps enables us to display interactive maps directly on the website and to offer you convenient use of the map function.

Data processing: When a page containing Google Maps is called up, and after you have agreed to the category “External media”, the following data may be transmitted to Google: your IP address and information about your use of our website.

This data may be processed in the USA. We use Google Maps only with your prior consent pursuant to Art. 6 (1) (a) GDPR and Section 165 (3) TKG 2021. Without your consent, Google Maps is not loaded and no data is transmitted to Google. You can withdraw your consent at any time. The link “Open in Google Maps” leads to a Google page; data is only transmitted once you click it.

Further information: Details on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy

Cookies and storage of your choice

Our website uses so-called cookies. These are small text files that are stored on your device with the help of your browser. They do no harm.

We store your choice in the cookie banner with a timestamp in your browser (localStorage, key “cookieConsent”) so that we can prove your consent (Art. 7 (1) GDPR). The choice is valid for twelve months, after which we ask again. You can withdraw it at any time via “Reset cookie settings” at the bottom of every page.

Web Analytics (Vercel Web Analytics and Speed Insights)

With your consent (category “Statistics”) we use Vercel Web Analytics and Vercel Speed Insights provided by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA. Both services measure page views and loading times. For example, the page viewed, the referrer, browser, operating system, device type and country are processed; for technical reasons your IP address is transmitted to Vercel in the process. No cookies are set and you are not tracked across sites. The legal basis is your consent (Art. 6 (1) (a) GDPR, Section 165 (3) TKG 2021). Without your consent the services are not loaded. You can withdraw your consent at any time.

Online Booking (Mews)

You book rooms through the booking system of our service provider Mews (mews.com). We only load the booking window (a script from api.mews.com) when you click “Book”. Your IP address is transmitted to Mews in the process. Mews processes the data you enter in the booking window on our behalf to carry out your booking (Art. 6 (1) (b) GDPR). Technically necessary storage on your device is permitted without consent under Section 165 (3) TKG 2021 to the extent it is necessary for the booking you requested.

Voucher Shop

The voucher shop from gutscheine.sine.at (SiNe Hospitality Group) is embedded on the “Vouchers” page. As soon as you open that page, your IP address is transmitted to this server. The order itself is handled by the shop operator (Art. 6 (1) (b) GDPR).

Your Rights as a Data Subject

With regard to the data stored by us, you are in principle entitled to the rights of access, rectification, erasure, restriction, data portability, withdrawal of consent and objection.